FAQ

Check in / Check out

You can check in starting 3pm. Early check in is base on availability, if there is pod available before the standard check in time, we are glad to check you in early!
Kindly let us know upon booking if you will be arriving after 10pm. We will send you the instructions for self check in!
Luggage storage is available. Kindly enquire at the Front Desk for more information.
Lockers will be provided for your bags and luggage upon check in and our lockers can only be opened with your assigned card. Guests who booked our Double Space Pods will be assigned 2 lockers. If you are bringing big luggages, we recommend you to bring a padlock!
Certainly! We have a luggage holding area available at all our branches near the reception. But, do not forget to pick them up by 10pm.

Other general enquiries

Height – 32.5 inches.
Width – 16.7 inches.
Length – 14.7 inches.
(It can fit a regular cabin sized bag)
Our Chinatown branch’s bathrooms are gender separated.
Our Boat Quay and Arab Street bathrooms are mixed gendered.
Except for our Chinatown branch, there are no lifts in our Arab Street and Boat Quay branch.
By Foot: We do not recommend.
By Train: 45 minutes
By Car: 30 minutes
By Airport Shuttle: Approximately 30 minutes, subjected to the number of drop points

Pods enquiry

Only if you have booked our Double Space Pods!
Only one adult is allowed in our Single Pods.
No children below the age of 16 are allowed in our Hostel.
Yes, you can. However, this is subjected to availability. Kindly drop us an email or enquire at our front desk regarding the availability and top up amount.