Terms and Conditions
- Voucher(s) is to be used within the stipulated period as printed.
- Voucher(s) is valid only within MET A Space Pod and its value is equivalent to the Singapore currency as printed.
- Voucher(s) is strictly for one-time used only.
- Voucher(s) cannot be used in conjunction with other ongoing promotions, discounts or vouchers.
- Voucher(s) is strictly non refundable or exchangeable, and cannot be replaced if lost, damage or expired.
- Voucher(s) is strictly not exchangeable for cash and any unused balance will not be refundable.
- All pods reservation must be done at least 21 days before arrival date, subject to hotel availability.
- Voucher(s) cannot be used for black out periods. The blackout periods include, without limitations: National Day,New Year’s Eve, Chinese New Year period, F1 period
Frequently Asked Questions
WHAT ARE THE AVAILABLE AMOUNT OF VOUCHERS?Our vouchers are available in denominations of sgd $50, $100, $300 and $500.
WHERE AND HOW TO PURCHASE VOUCHERS?To purchase vouchers, simply drop us a
– Facebook PM
– Instagram DM
– Email (firstname.lastname@example.org)
– Whatsapp/Call us at (65)9156 8117
Do indicate your details in this format:
– Contact Details
– Email Address
– Amount to be purchased
– No. of vouchers to be purchased
Upon receiving your details, a copy of the invoice with payment methods will be emailed to you. After receiving your payment, e-voucher(s) alongside a voucher ID will be emailed to you.
WHAT TYPES OF PAYMENT METHODS ARE THERE?For Singapore locals, we accept these following payment methods:
– Bank Transfer
– Cash at any of our three outlets (Arab Street, Chinatown, Boat Quay)
For overseas, we accept these following payment methods:
– Credit cards (Visa, Master, Amex, etc.)
A payment link will be mailed to you alongside with your invoice for secured payment purposes.
WHERE CAN OUR VOUCHERS BE USED?Our vouchers can be used for all types of pods under all our Singapore outlets (Arab Street, Boat Quay, Chinatown) and our rooftop rental at Arab Street.
*Do contact us for more information regarding our rooftop rental rates.
WHEN IS THE VOUCHERS DATE OF EXPIRATIONAll vouchers are valid till 31st December 2021 from the date of issue.
All pods reservation must be done at least 21 days before the arrival date, subject to hotels’ availability.
HOW TO REDEEM VOUCHERS DURING STAY?Email us at email@example.com OR Whatsapp/Call us at (65)9156 8117 with your reservation dates and voucher ID at least 21 days before arrival date.
All pods are subject to availability.
Present your voucher(s) alongside Voucher ID that was being sent to you via E-mail.
Failure to do so will render the user liable for the prevailing room rate.